• WE RESERVE THE RIGHT TO REFUSE SERVICE TO:

• Anyone with a nail condition we suspect may be contagious.

• Anyone with open or infected wounds on the treatment area.

• Anyone in ill health that we suspect may be contagious, or we fear could be further worsened by our services.

• Rude, mean, or disrespectful customers.

• Diabetic Client: Please inform our technician so we can provide proper care. If we are not notified, we are responsible for anything that occurs

• We hate to say it, but FOR CUSTOMERS SAFETY: Spa chairs have a maximum capacity of 250lbs. We ask if you don't make the cut, please do not sit in the spa chairs for your own safety. We appreciate your understanding.

• Your satisfaction is guaranteed. If you are dissatisfied with any service in the salon, we will gladly make the corrections necessary to exceed your expectations within 3 days of original service. No refund is given after it has been rendered. - Enhancements and gel polish manicures are guaranteed for 5-7 business days after your appointment; excluding breakages. If you lose an enhancement or notice chips or lifting in the first 5 days, please call us to schedule a free repair. Repairs after 5-7 days or for breakages, tears, and corner breaks are $5+ each. Please remember, nails are jewels, not tools. Be kind to your nails and they will look beautiful for weeks after your service. Traditional polish services are not guaranteed. 

• Reschedule your appointment if the following conditions are present: open cuts, sores, and contagious diseases. We reserve the rights to refuse service. 

• Gift Cards are not refundable or exchangeable at any time. GC are to be treated as cash, and are therefore not redeemable if lost or stolen. 

• We love to do children's nails! However, unattended children in the salon are disruptive and dangerous. We use many products that are harmful if ingested or applied to unprotected skin. If you have children under 10 who are not receiving nail services, please keep them safe or leave them at home.

DISCLAIMER: WE ARE NOT RESPONSIBLE FOR YOUR LOST OR DAMANGED CELL PHONE OR PERSONAL BELONGINGS.

• We accept all payments, but DO NOT accept checks. We do not take deferred payments. If you leave your wallet in your car, please leave something valuable behind when you run out to get your wallet. Please ensure you have payment with you before you arrive for services. If you are not satisfied with your nails, we will happily fix them.

• If you leave the salon without paying, we will contact the police and prosecute theft of service to the fullest extent of the law.

• Cell Phones: Please be respectful to the people around you who are trying to relax during their nail services. Set your phone to vibrate, and use a moderate speaking tone if you need to take a call. Hands free devices are strongly encouraged so that you don't contaminate your nails with dirt and oils from your hair and face during a service. Additionally, pay attention to your manicurist! Having to repeatedly wait for a hand to become disentangled from a cell phone slows down service times, and can make both you and your nail technician late. We appreciate your understanding.

• It is not recommended to bring your own polish or materials. If you still want to use your own materials, we will apply it BUT we still charge you the same amount if we would use our own materials.